Swanwick Shipping Update

Yes, we are still shipping! While we navigate new challenges during this unprecedented time, we at Swanwick are committed to providing you with the best service and support to get you what you need. We are in this together. 

Please see the latest updates below regarding the current status of our fulfillment and shipping operations. 

Fulfillment Centers

In response to the COVID-19 pandemic, our fulfilment centers have taken active measures to protect employees and customers by implementing additional sanitation and safety protocols.

Carrier Delays

Our network of carrier partners are experiencing delays in both order pickups and processing.

What does this mean for me?

  • Processing times may be extended. Order processing is currently taking between 1-5 business days*.
  • We will notify you if there are any issues fulfilling your order.
  • Shipping times may be extended. 
    • US standard shipping times are currently averaging 5 business days for most US states.
    • Due to limited cargo flights, international shipments can take 2-4 weeks depending on the destination country.

We are here to help

We are working hard to ensure you receive your order as quickly as possible, while providing you with economical or free shipping options. Should you have any questions about your shipment, please email support@swanwicksleep.com and we would be happy to assist you.

Thank you for your understanding as we work through this together. Your support means the world to us!

*Business days do not include weekends or public holidays.