Not sure what frame you need? We offer a frame trial for Rx customers if you are unsure what to order. Please email firstname.lastname@example.org for further assistance.
Due to the high cost of making custom prescription lenses, prescription orders are not eligible for return or exchanges if you change your mind after placing an order. This includes if you ordered the wrong frame, or provided an incorrect prescription.
If we did anything incorrectly on your prescription, or there are any manufacturing defects with your frame or lens, we will happily cover the cost of returning and replacing your glasses.
We recommend reading our full Prescription Return Policy prior to ordering. If you have any questions, please reach out to our friendly customer support team who would be happy to assist you.